Support
CaseCounsel currently operates as a Free plan. Here is how to get help.
Last updated October 2026.
Report a problem from inside the app
The fastest route is the feedback button available on the research, document, and video screens once you are signed in. It records the screen you were on so we can reproduce the problem. Please do not paste confidential case details into a feedback note.
Email support
Support: [OWNER TO COMPLETE: support email address]
Please include what you were trying to do, what happened instead, and the approximate time. Never email passwords.
Account, export, and deletion
You can export your data or delete your account from Settings. See the Privacy Policy and Data & Evidence Policy for what is included.
What support cannot do
We cannot give legal advice, recommend a litigation strategy, review your filing, or act as your attorney. For advice about your matter, consult a licensed attorney in your jurisdiction — the attorney referral page lists starting points.